Returns & Exchanges
At Hairlust, we want you to be completely satisfied with your hair care journey. If you are not happy with your purchase, you can return your unused and unopened products within 30 days of delivery.
Initiate Your Return
Log in to our online return portal using your order number and email address to select the items you wish to send back.
Package Your Items
Carefully pack the products in their original packaging to ensure they are protected during transit and remain in resalable condition.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing