Frequently Asked Questions
Everything you need to know about your Hairlust journey.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within Europe and 5-10 business days for international orders. You will receive a tracking link via email as soon as your package leaves our warehouse.
Are Hairlust products suitable for all hair types?
Yes, our products are formulated to be inclusive. Whether you have curly, straight, color-treated, or fine hair, we offer specific ranges designed to target your unique hair goals and concerns.
What is your return policy?
We offer a 14-day return policy on all unopened and unused products. For hygiene reasons, we cannot accept returns on products that have been opened or used.
Are your products vegan and cruelty-free?
Absolutely. We are committed to ethical beauty. All Hairlust products are 100% vegan and certified cruelty-free, meaning no animal testing is involved at any stage of production.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna, depending on your shipping destination.
Can I use your hair supplements while pregnant or breastfeeding?
While our supplements use natural ingredients, we always recommend consulting with your doctor or healthcare provider before starting any new supplement routine during pregnancy or breastfeeding.